1. Who We Are and What We Do

At Elite Lab Solutions LLC (“Elite Lab Solutions”), we provide a technology platform to allow our users to schedule blood draws with mobile phlebotomists for the purpose of fulfilling their lab orders and delivering their samples to a diagnostic laboratory. This Privacy Policy explains our information practices, the kinds of information we collect, how we use and share that information, and your options.

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2. Scope

This Privacy Policy applies to Personal Information Processed by us in our business, including on our website (each a “Site”), applications, and other online offerings (collectively, the “Services”). All Individuals whose responsibilities include Processing Personal Information for us are expected to protect it by following this Privacy Policy.

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3. Transparency/Notice

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3.1. Personal Information We Collect and How We Use It

The types of Personal Information we collect and our privacy practices depend on whether you are a customer, user, or visitor (together, “Individuals”) and the requirements of applicable law.

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Communications with Us

We may collect Personal Information from you such as email address, phone number, date of birth, payment card information, insurance policy information, or address when you request information about our Services, request customer or technical support, or otherwise communicate with us.

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Automatic Data Collection

We may collect certain information automatically when you use the Services. This information may include your Internet protocol (IP) address, user settings, IMEI, MAC address, cookie identifiers, mobile carrier and other unique identifiers, details about your browser, operating system or device, location information, Internet service provider, pages that you visit before, during and after using the Services, information about the links you click, and other information about how you use the Services. Information we collect may be associated with accounts and other devices.

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Information from Other Sources

We may obtain information about you from other sources, including through third-party services and organizations to supplement information provided by you.

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3.2. How We Use Your Information

We Process Personal Information about Individuals for a variety of business purposes, including:

To Provide Products, Services, or Information Requested

• For Administrative Purposes

• To Market Our Products and Services

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De-identified and Aggregated Information Use We may use Personal Information and other information about you to create de-identified and aggregated information, such as de-identified demographic information, de-identified location information, information about the computer or device from which you access our Site and Services, or other analyses we create. De-identified or aggregated information is not Personal Information, and we may use such information in a number of ways, including research, internal analysis, analytics, and any other legally permissible purposes.

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Other Uses Elite Lab Solutions LLC may use Personal Information to pursue legitimate interests, such as direct marketing, research (including marketing research), network and information security, and fraud prevention, or any other purpose disclosed to you at the time you provide Personal Information or with your consent.

Information We Process for or on Behalf of Covered Entities (as Processors) Our Covered Entity (as defined under HIPAA) partners e.g. healthcare providers, health plans and/or laboratories, may choose to use our Services to Process certain data of their own, which may contain Protected Health Information (“PHI”). The PHI that we Process through our Services is Processed by us on behalf of the Covered Entity, and our privacy practices will be governed by the contracts (e.g. a business associate agreement) that we have in place with our Covered Entities, not this Privacy Policy.

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3.3. Cookies, Pixel Tags/Web Beacons, and Analytics Information

We may use cookies, pixel tags, local storage, and other technologies (“Technologies”) to automatically collect information through the Services.

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4. Onward Transfer—How We May Disclose Your Information

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4.1. Information We Share We may share your information as described in this Privacy Policy:

• We Use Service Providers.

• Disclosures to Protect Us or Others.

• Merger, Sale, or Other Asset Transfers.

• Compliance with the Law.

• Enforcing Our Rights.

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5. Your Choices: Right to Object to Processing

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5.1. General

You have the right to object to or opt out of certain uses of your Personal Information. Where you have consented to the Processing of your Personal Information, you may withdraw that consent at any time and prevent further Processing by contacting us as described below.

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5.2. Email and Telephone Communications

If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails.

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6. Rights of Access, Rectification, Erasure, and Restriction

In accordance with applicable law, you may have the right to: request confirmation of whether we are Processing your Personal Information; obtain access to or a copy of your Personal Information; receive an electronic copy of Personal Information that you have provided to us; restrict our uses of your Personal Information; seek correction or amendment of inaccurate, untrue, incomplete, or improperly Processed Personal Information; and request erasure of Personal Information held about you by Elite Lab Solutions LLC, subject to certain exceptions prescribed by law.

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7. Data Retention

Elite Lab Solutions LLC retains the Personal Information we receive as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

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8. Children’s Privacy

If you are under the age of 18 or you have a child under the age of 18 that would like to use our Site, we will need to obtain verifiable parental consent from the parent or guardian to request an appointment for our Services.

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9. Security of Your Information

We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy.

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10. Do Not Track signals

Some web browsers have a “Do Not Track” feature. This feature lets you tell websites you visit that you do not want to have your online activity tracked. Our Service is not currently set up to respond to those signals.

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11. Changes to Our Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our privacy practices, laws, and best practices.

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12. Terms of Service

This Privacy Policy is incorporated by reference into the Elite Lab Solutions LLC Terms of Service (the “Terms”).

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13. Contact Us

If you have any questions about our privacy practices or this Privacy Policy, please contact Elite Lab Solutions LLC at info@elitelabsolutions.com