Welcome to Elite Lab Solutions! These Terms and Conditions ("Terms") govern your access to and use of our mobile phlebotomy services, including our website, online booking platform, and mobile application (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

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1. Services

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1.1. Online Booking: Our Services allow you to schedule appointments for mobile phlebotomy services at your convenience.

1.2. Mobile Application: If you choose to download and use our mobile application from the app store, you agree to adhere to any additional terms and conditions set forth by the app store provider.

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2. Appointment Booking

2.1. Accuracy of Information: You agree to provide accurate and up-to-date information when booking appointments through our Services.

2.2. Cancellation Policy: We understand that circumstances may change. If you need to cancel or reschedule an appointment, please do so within the designated time frame outlined in our cancellation policy to avoid any charges.

2.3. No-show Policy: Failure to be present at the scheduled appointment time without prior cancellation may result in additional charges or restrictions on future bookings.

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3. Privacy and Security

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3.1. Confidentiality: We are committed to protecting your privacy. Any personal or medical information provided to us will be handled in accordance with our Privacy Policy.

3.2. Data Security: We employ industry-standard measures to safeguard your data; however, we cannot guarantee complete security over the internet.

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4. Liability and Disclaimers

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4.1. Professional Services: Our phlebotomists are trained professionals. However, we cannot guarantee specific outcomes or results from our services.

4.2. Indemnification: You agree to indemnify and hold Elite Lab Solutions, its employees, and affiliates harmless from any claims, damages, or liabilities arising from your use of our Services.

4.3. Limitation of Liability: In no event shall Elite Lab Solutions be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our Services.

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5. Governing Law

These Terms and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of Texas without regard to its conflict of law provisions.

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6. Modifications

Elite Lab Solutions reserves the right to modify or amend these Terms at any time. Any changes will be effective immediately upon posting on our website or mobile application.

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By using our Services, you acknowledge and agree to these Terms and Conditions. If you do not agree to these Terms, please do not access or use our Services.

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For questions or concerns regarding these Terms, please contact us at Info@elitelabsolutions.com.

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Last updated: 02/13/2024